Ericsson Hiring: Support Engineer On Jan 2015 - Gurgaon

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Company      Ericsson
Website        www.ericsson.com
Eligibility       B.E/B.Tech
Experience     Freshers
Location          Gurgaon
Job Role          Support Engineer

JOB SUMMARY:

Company Profile:

Ericsson is the world’s leading provider of technology and services to telecom operators. Ericsson is advancing its vision of being the “prime driver in an all-communicating world” through innovation, technology, and sustainable business solutions.Ericsson envisions 50 billion connected devices as a starting point for new ways of innovating, collaborating, and socializing. The result will be simplified processes, higher productivity, real-time information allowing quicker, more informed decision-making or problem solving when relevant, and monitoring.

Job Description:

Candidate Profile:

1. Candidates should possess B.E/B.Tech/Other from any recognized university .
2. Candidates should have good communication and analytical skills.

Job Responsibilities:

1. Customer Issue handling
2. Handling of proactive support.
3. Software Update Management (SUM) handling.
4. Knowledge Management Tool (KCS) Coaching.
5. Remote Service Gateway (RSG) Coaching.

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