Company IBM
Website www.ibm.com
Eligibility Bachelor’s Degree/Diploma
Experience 0 – 1 yrs
Location Gurgaon
Job Role Technical Support Representative
JOB SUMMARY:
Comapny profile :
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Description:
Technical Services Competency ( TSC) Delivery provides IT help desk support to end Users of a client/organization through Issue identification & In scope Troubleshooting .Technical services competency manages the clients IT environments & acts as the face of Technical support for the clients.
Skills Required:
1. Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers.
2. Should possess proven knowledge of mobile devices like Blackberry, I Phone, other smart phones etc.
3. Should have proven knowledge of operating systems like Windows XP, d) Windows 7 and Windows.
4. Proven communication Skills to be able to effectively communicate with customers over Phone / email.
5. Knowledge on Mail clients like Lotus and MS Outlook.
2. Should possess proven knowledge of mobile devices like Blackberry, I Phone, other smart phones etc.
3. Should have proven knowledge of operating systems like Windows XP, d) Windows 7 and Windows.
4. Proven communication Skills to be able to effectively communicate with customers over Phone / email.
5. Knowledge on Mail clients like Lotus and MS Outlook.
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