Sunday, 8 February 2015

Ericsson Hiring: Second Level Operations On Feb 2015 - Noida

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Company      Ericsson
Website        www.ericsson.com
Eligibility       B.Tech/B.E
Experience     2 - 7 yrs
Location      Noida
Job Role      Second Level Operations

JOB SUMMARY:

Company profile :

Ericsson is the world’s leading provider of technology and services to telecom operators. Ericsson is advancing its vision of being the “prime driver in an all-communicating world” through innovation, technology, and sustainable business solutions.Ericsson envisions 50 billion connected devices as a starting point for new ways of innovating, collaborating, and socializing. The result will be simplified processes, higher productivity, real-time information allowing quicker, more informed decision-making or problem solving when relevant, and monitoring.

Job Description:

1. The Back Office is a vital function of GNOC in GSDC India. Back Office is responsible for the end-to-end 2 nd Level
2. technical support for the issues arising in Managed Services Customers cellular network.
3. Back Office is the extended support to the Front Office in fault management issues and responsible for the next level of restoration.
4. Its typically divided in several C ompetence A reas; each specialized in a specific technology or service.
5. This position belongs to Competence Area OSS.


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