Company: NIIT LTD
Website: www.niit.com
Eligibility: Any Graduate
Experience: 0 - 2 yrs
Location: Gurgaon
Role: Associate Training Coordinator
JOB SUMMARY:
Company Profile:
NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, to help the nascent IT industry overcome its human resource challenges, has today grown to be amongst world's leading talent development companies offering learning solutions to Individuals, Enterprises and Institutions across 40 countries. Leading IT journal Dataquest has conferred upon NIIT the 'Top IT Training Company' award successively for the past 20 years, since the inception of this category.
Job Description:
1. Associate Training Coordinator
2. The role involves providing 24*7 Training Administration support to top companies in the EMEA, NAM & APAC region.
3. Assist the customers with the Training Administration issue/query via Phone, E-mail & Chat.
4. Provide the customer with resolutions / Training scheduling options.
5. Gather additional information about reported issue.
6. Perform detailed case analysis and document the case in the system and generate ticket.
7. Generate daily / weekly reports for the customer on Microsoft Excel 5.
8. Perform Training Management activities on the Learning Management Systems.
9. Provide Administrative support for our clients.
10. Work with Global counterparts to coordinate training material for the clients.
2. The role involves providing 24*7 Training Administration support to top companies in the EMEA, NAM & APAC region.
3. Assist the customers with the Training Administration issue/query via Phone, E-mail & Chat.
4. Provide the customer with resolutions / Training scheduling options.
5. Gather additional information about reported issue.
6. Perform detailed case analysis and document the case in the system and generate ticket.
7. Generate daily / weekly reports for the customer on Microsoft Excel 5.
8. Perform Training Management activities on the Learning Management Systems.
9. Provide Administrative support for our clients.
10. Work with Global counterparts to coordinate training material for the clients.
Candidate Profile:
1. 0 - 2 years of work experience
2. Graduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc, BCA)
3. PG/ MBA form distance learning can apply.
4. B Tech/ BE /MCA are not eligible
5. Working knowledge of computers
6. Open to work in 24*7 environment any shift with 2 weekly off.
7. Excellent Written & Verbal communication skills.
Venue Address:
2. Graduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc, BCA)
3. PG/ MBA form distance learning can apply.
4. B Tech/ BE /MCA are not eligible
5. Working knowledge of computers
6. Open to work in 24*7 environment any shift with 2 weekly off.
7. Excellent Written & Verbal communication skills.
Venue Address:
A-24, Sector 34, Infocity, Gurgaon
(Landmark : Near Hero Honda Chowk) 15 mins. from
HUDA City Center Metro Station.
(Landmark : Near Hero Honda Chowk) 15 mins. from
HUDA City Center Metro Station.
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